Privacy Policy

1. Introduction

Welcome to duneapparels.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website duneapparels.com (the “Site”) or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Site. Your continued use of the Site after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as by posting messages in our forums or entering competitions, contests or giveaways) or otherwise when you contact us.

The personal information we collect may include the following:

  • Personal Identifiers: Name, mailing address, email address, phone number.
  • Commercial Information: Products viewed, placed in cart, or purchased; purchase history; customer service inquiries and communications.
  • Payment Information: Payment card details (which are processed directly by our secure payment service providers), billing address.
  • Account Credentials: Username, password, security questions.
  • Demographic Information: Age, gender, country (if voluntarily provided for personalization).
  • Technical Data: Automatically collected information about your device and browsing actions.

3. Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Usage Details: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
  • Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
  • Cookies and Similar Tracking: We use cookies, web beacons, and other tracking technologies to collect information about you. Cookies are small data files stored on your browser. You can set your browser to refuse all or some browser cookies, but this may impair Site functionality.

4. How We Use Your Information

We use the information we collect or receive:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • To create, manage, and maintain your account with us.
  • To operate, maintain, and improve our Site, products, and services.
  • To send you promotional communications, newsletters, and marketing materials (you may opt-out at any time).
  • To respond to your comments, questions, and customer service requests.
  • To administer contests, promotions, surveys, or other site features.
  • To detect, prevent, and address technical issues, fraud, or security breaches.
  • To comply with legal obligations and enforce our terms and conditions.

5. Sharing Your Information

We may share information we have collected about you in certain situations:

  • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance).
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

6. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access and receive a copy of your personal information.
  • The right to rectify (correct) inaccurate personal information.
  • The right to request the deletion of your personal information.
  • The right to restrict or object to our processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent (where processing is based on consent).
  • The right to opt-out of marketing communications at any time (using the “unsubscribe” link in our emails).

To exercise these rights, please contact us using the details in the “Contact Us” section below.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. California Privacy Rights (CCPA/CPRA)

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA) as amended by the CPRA. This section describes your CCPA rights and explains how to exercise them. For more details.